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Shipping policy

Local delivery 

  • If the item is in stock, we will ship it within 4 working days, you can receive the goods 2-5 days after dispatch. If your order have a pre-order item, it need to take 7-14 working days to delivery.
  • A free local delivery for order over HK$600 to one location only with residential or commercial address excluding outlying Island which cannot delivery by Hong Kong Post office or SF Express. Otherwise, delivery charge applied.
  • Do not use a post office box as a delivery address.
  • Each order can only be sent to one address. If you want to deliver goods to different addresses, please place orders separately according to different addresses.
  • Outlying islands (except the airport, Ma Wan, Discovery Bay and Tung Chung) and any restricted areas and areas where trucks are prohibited, we will not provide delivery services.
  • If the customer fills in the wrong delivery/contact information, the delivery time will be affected/delayed.
  • In addition, due to the epidemic situation, the delivery time may be delayed.
  • After the goods are shipped, ME100FUN will provide the tracking number of the goods to the customer. If you need to change the address, please contact the express company to make another arrangement. The delivery time may be delayed, and the additional costs incurred must be paid by the customer. If the customer fails to receive the parcel due to personal reasons, please contact the express company to make arrangements. If the shipment fails repeatedly, your order may be cancelled and ME100FUN will not issue a refund.
  • After the order is placed, if there is any change to the delivery address or the selected delivery time, please contact ME100FUN immediately to make arrangements.
  • The door-to-door delivery service of express company does not include moving the goods to the residence. Therefore, if the customer causes damage to the items in the house during the transportation, ME100FUN will not be liable and compensate for any loss or damage.
  • The delivery service will be postponed when the gale signal is hoisted, the red or black rainstorm warning is in effect, or when the express company judges that the delivery is unsafe. ME100FUN will contact you to change the delivery date.
  • Me100fun reserves the right to make necessary partial delivery of any item is temporarily out of stock.

Oversea delivery

  • When you select the postal method and online shopping checkout will be charged according to your location with a E-Express fee, and will be charged according to the total weight of goods. (Please email to me100fun@me100fun.com.hk if you found that there is no delivery service to your country)
  • After received the confirmation of your order, we will post the goods by Hong Kong Post . We also send you a tracking number accordingly. 
  • Please note that if the goods are sent to countries which over the maximum weight limitation, We may require additional charges accordingly to the charge table of Hong Kong Post Office.
  • We also offer SF Express (Postage & Tax pay by receiver) to some country. All tax and postage incurred will be paid by the customer when receiving the parcel. If customer refused to receive the parcel or wrong address is given, customer have to pay for all the returned cost/charge. If the shipment fails repeatedly, your order may be cancelled and ME100FUN will not issue a refund.

 

Time of delivery

All the delivery service only available from Monday to Saturday (except public holiday) of Hong Kong.

Delivery times for local customers: Usually 3-14 working days, remote areas or residential areas would take longer. We will arrange delivery from 10:00-18:00 for commercial address, and 10:00-22:00 for residential address. Please contact us if you want us to delivery in your specific time.

Delivery times for oversea customers: Will be sent 14-45 working days. (Due to the COVID-19 pandemic, reduction in flight or cancellation of flights let Hong Kong Post Office to suspend the air mail service to most of the country. Please email to me100fun@me100fun.com if you find that there is no delivery service to your country).

 

In case of any dispute, ME100FUN reserves the right of final decision.